The 21st century has brought rapid changes to how businesses operate, and your customers expect you to keep pace. But are your business operations meeting those expectations, or are you still operating with yesterday’s tools? Let’s explore your front and back offices to find out if you’re soaring with the times or lagging.

 

Front of House: Where Your Customers Meet the Future

Left	Right
Cash register	Point-of-sale iPad
In-store only	Online orders
Printed receipt	Email receipt
Print Labels	Electronic Shelf Labels

Are your employees tapping away on a sleek iPad, or is there a clunky cash register lurking behind the counter? This impacts the customer experience. If you rely solely on foot traffic, you could overlook a vast online marketplace. The internet isn’t going anywhere. Are you handing out tiny scrolls of paper that will probably end up as car floor decor, or are you collecting emails like a savvy marketer? If your pricing is still handwritten, it’s time to update to a digital system that streamlines inventory management.

Back of House: The Backbone of Modern Operations

Left	Right
Checks	Auto deposit
Mail-out invoices	Digital invoices
Collect payment at the time of service	Invoice your customer
Abacus or Bank Connect	Cloud-based accounting

Are your employees still cashing paper checks, or are you simplifying payroll with auto-deposit? Do you prefer a trip to the post office or the immediacy of digital invoicing? Are you collecting payment immediately as services are rendered, or do you enjoy the convenience of sending invoices that provide a clear record and flexible payment options? Still, using an abacus for your accounting? Discover cloud-based solutions that offer far more functionality and efficiency. Trust us, it offers a lot more than just counting beads.

Team Communication: Are You Still Waiting on Carrier Pigeons?

Left	Right
Sneaker Express	Gmail
Green screen	3 monitors

Are you still sending your team on foot to deliver messages, or have you embraced the world of instant email communication? If your office tech looks like it belongs in a 90s hacker movie, it might be time to upgrade to a sleek, multi-monitor setup that boosts productivity and keeps pace with current technology.

The Bottom Line

If you’re nodding along with most items on the left, it might be time for a business makeover.

Congratulations! If  5 to 6 of your answers are on the right side, your business is firmly planted in the 21st century. If not, don’t worry—there’s still time to upgrade. Trust us and your customers; your bottom line will thank you.

 At Xendoo, we don’t just handle your accounting; we help you modernize your entire operation. From the right integrations to the most optimal apps, we’re here to streamline your experience so you can focus on what you do best—growing your business.